Privacy Policy

Effective Date: August 5, 2026

The Preppy Pair (“The Preppy Pair,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, contact us, subscribe to our emails, or otherwise interact with our business.

Our website and products are intended for customers located in the United States.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you place an order, create an account, contact us, subscribe to emails, or otherwise use our website. This information may include:

• Your name
• Billing and shipping addresses
• Email address
• Telephone number
• Order and purchase information
• Account information
• Product-personalization information, such as names, initials, monograms, colors, fonts, dates, and other customization selections
• Photographs, messages, or other information you submit to us
• Customer-service communications

Payment Information

Payments are processed through third-party payment processors. We generally do not directly receive or store your complete credit or debit card number.

Payment processors collect and process payment information according to their own privacy policies, security procedures, and terms.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring website
• Pages viewed
• Links clicked
• Dates and times of visits
• Approximate geographic location
• Shopping-cart activity
• Website interactions
• Information collected through cookies and similar technologies

How We Use Your Information

We may use the information we collect to:

• Process, personalize, fulfill, and ship orders
• Process payments and refunds
• Communicate with you about your order
• Respond to questions and customer-service requests
• Maintain customer accounts
• Provide order and shipping updates
• Prevent fraud, unauthorized transactions, and misuse
• Operate and improve our website
• Understand how visitors use our website
• Improve our products and customer experience
• Send promotional emails when you have subscribed or when otherwise permitted by law
• Maintain accounting, tax, transaction, and business records
• Comply with legal obligations
• Enforce our policies and protect our legal rights

Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are small data files that may be stored on your browser or device.

We may use cookies to:

• Keep products in your shopping cart
• Remember website and account preferences
• Support checkout and payment functions
• Maintain website security
• Understand website traffic and performance
• Identify and correct technical problems
• Improve the operation of our website

Some cookies are necessary for our website and online store to function. Other cookies may be used for analytics and similar purposes.

You may be able to block or delete cookies through your browser settings. Blocking necessary cookies may cause portions of the website, shopping cart, customer account, or checkout process to work incorrectly.

Our website may also display a cookie notice providing additional information about our use of cookies.

Google Analytics

We use Google Analytics to better understand how visitors find and use our website.

Google Analytics may collect information such as:

• Pages visited
• Time spent on pages
• Links and buttons clicked
• Browser and device information
• Approximate geographic location
• Referring websites
• Interactions with our website

Google may use cookies and similar technologies to collect and process this information. Information provided to us through Google Analytics is generally presented in aggregated or pseudonymous form and is used to measure website traffic and improve our website.

We do not intentionally send customer names, email addresses, mailing addresses, telephone numbers, payment information, or other directly identifying information to Google Analytics.

You can learn more about how Google collects and processes information from websites using its services by visiting Google’s Privacy & Terms information. Google also provides a Google Analytics Opt-out Browser Add-on for users who wish to prevent their activity from being made available to Google Analytics.

How We Share Information

We may share information with third parties that assist us in operating our business, including:

• Our e-commerce and website platform
• Payment processors
• Shipping carriers
• Order-fulfillment providers
• Email and customer-communication providers
• Website analytics providers
• Accounting, tax, legal, and professional advisers
• Fraud-prevention and website-security providers

These parties may receive information only as reasonably necessary to provide services to us or as otherwise permitted by law.

We may also disclose information when reasonably necessary to:

• Comply with a subpoena, court order, legal process, or government request
• Investigate suspected fraud or security incidents
• Enforce our agreements and policies
• Protect the rights, property, safety, or security of The Preppy Pair, our customers, or others
• Complete a merger, sale, financing, reorganization, or transfer of all or part of our business

Sale of Personal Information

We do not sell personal information for monetary compensation.

We may use service providers, such as website analytics providers, to help operate and improve our business. Some state privacy laws may define certain disclosures involving online advertising or tracking technologies as a “sale,” “sharing,” or “targeted advertising,” even when no money is exchanged.

At this time, we do not knowingly use customer personal information for cross-context behavioral advertising.

If our practices change, we will update this Privacy Policy and provide any choices required by applicable law.

Email Communications

When you place an order, we may send transactional emails regarding your purchase, payment, personalization, shipping, delivery, or customer-service request.

When you subscribe to promotional emails, we may send information about products, offers, restocks, or business updates.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email.

Unsubscribing from promotional communications will not prevent us from sending necessary messages regarding an existing order, payment, shipping issue, or customer-service matter.

Personalized Products

When ordering personalized merchandise, you may provide names, initials, monograms, dates, photographs, or other customization details.

We use this information to create, process, and fulfill your order and to provide customer service.

Please do not submit sensitive personal information that is unnecessary for the requested personalization.

We may retain personalization information with our transaction records for customer service, accounting, dispute resolution, fraud prevention, and legal purposes.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Process and complete transactions
• Provide customer service
• Maintain tax, accounting, and business records
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Meet legal and regulatory obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, internet transmission, payment system, or electronic storage method is completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, lost, or destroyed without authorization.

Your Privacy Choices

Depending on where you live and subject to applicable law, you may have the right to request:

• Access to certain personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information about how your personal information is collected, used, or disclosed
• A copy of certain personal information
• An opt-out of certain sales, sharing, or targeted-advertising activities
• An appeal if a privacy request is denied

These rights may be subject to legal exceptions. For example, we may need to retain information to complete an order, maintain legally required records, prevent fraud, resolve disputes, or establish or defend legal claims.

To submit a privacy request, contact us using the information listed below. We may need to verify your identity before completing your request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Do Not Track and Global Privacy Control

Some browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to Do Not Track signals, our website may not respond to those signals in every instance.

Where required by applicable law and technically supported by our website, we will treat a recognized browser-based opt-out signal, such as Global Privacy Control, as a request to opt out of applicable sales or sharing of personal information.

Children’s Privacy

Our website is intended for adults purchasing products and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through our website.

Parents and guardians may provide a child’s name, initials, monogram, photograph, or other personalization information when ordering a product. We use that information only as reasonably necessary to personalize and fulfill the requested order, provide customer service, and maintain appropriate transaction records.

If you believe a child under 13 has submitted personal information to us without appropriate parental involvement, please contact us so we can review and delete the information when appropriate.

Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review the privacy policy of any third-party website or service you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, service providers, or legal obligations.

When changes are made, we will post the revised policy on this page and update the effective date at the top.

Contact Us

Questions or requests regarding this Privacy Policy may be submitted through our website’s contact form or by contacting us at:

The Preppy Pair

929 Spring Valley Road

Inman, South Carolina 29349

United States

Email: [email protected]